Practical information

Best prepare your stay or your holidays at Hôtel du Pasino

The entire Pasino Hôtel team do everything necessary to guarantee you an enjoyable and quality stay. We have drawn up a list of the main useful information in order to help you to prepare for your arrival in our 4* hotel in the heart of Saint Amand Les Eaux. Please don’t hesitate to contact us if you would like more information. 

  • Check-in from: 15:00
  • Check-out: 12:00
  • Reception open: 24 hours
  • Tourist tax: €1.07
  • Baggage trolley available
  • Free Parking 
  • Pets admitted (€9 per night)
  • Late departure possible at an additional charge
  • Disabled facilities: bathroom doors over 81 cm wide, Roman shower, wheelchair access, disabled access to the common areas
  • Payment methods accepted: Cash, Cheque, Debit card, Visa, Mastercard, American Express
  • Foreign languages spoken: English, Italian, Spanish

 

SPECIAL COVID INFORMATIONS : 

As of Wednesday July 21, 2021, people wishing to go to the games room of the St Amand casino will need to prove a valid Health Pass, in addition to an identity document. From 01 August, this obligation will extend to catering.
⚠ The Health Pass control consists, upon entry, in the paper or digital presentation via the TousAntiCovid application, of one of the following proofs:
✔ A complete vaccination certificate
✔ A negative RT-PCR or antigen test of less than 48 hours
✔ A certificate of recovery from Covid-19: RT-PCR or positive antigen test dated at least 11 days and less than 6 months
ℹ For more information: https://bit.ly/3zelNsM


 

COVID-19 SAFETY AND HYGIENE PROTOCOLS

TO ENSURE YOUR WELL-BEING AND SAFETY, THE FOLLOWING HAS BEEN IMPLEMENTED IN ALL OF OUR ESTABLISHMENTS.

  • Social distancing is indicated with line markings on the floor for both guests and staff alike.
  • To maintain social distancing, the maximum number of people allowed in at any one time will be strictly monitored.
  • Wearing a face mask is mandatory for all guests and all staff.
  • Sanitizing gel dispensers are located in key public areas (front desk, lifts etc.)
  • All our establishments are regularly disinfected using approved virucidal detergents effective in killing viruses, bacterias and pathogenic agents.
  • Door handles, desks, lift buttons etc. are disinfected at least every 2 hours with a virucidal agent.
  • All staff have been provided with government approved individual personal protection kits and have been trained on preventive measures and guidelines.
  • Social distancing rules apply in all public spaces and in particular waiting areas, lifts and corridors.
  • The cleaning of your suite or bedroom will be carried out following government-approved protocols.